Our web site grants you non-exclusive limited license to use Delicious Brains Inc plugins and other products sold through our website (http://www.deliciousbrains.com ) by Delicious Brains Inc (the “products”) in accordance with these Terms & Conditions (the “license”) issued by our company.
1. Plugin Licensing
All products are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html).
2. Software Updates
Software updates are available to customers who have purchased a license.
For WP Offload S3, software updates are limited to the number of Media Library items across all your active sites specified on the Pricing page. Sites can be deactivated at anytime from My Account to free up usage.
Updates are provided for a term of 1 year from the time of purchase. After 1 year you may purchase a license renewal to continue receiving software updates.
After we have successfully processed your payment, you will be presented with a page with a summary of your order, a download link and a license key. You will also receive an email with the download link and license key. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then login to My Account to receive support. If you use the email address you used to purchase one of our products you will have instant access to email support.
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Delicious Brains Inc. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
5. Site Content
All site content, including imagery and documentation that is published on deliciousbrains.com is the property of Delicious Brains Inc. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Delicious Brains Inc.
6. Refund Policy
If for any reason you are not happy with our product or service, simply let us know within 60 days of your purchase and we’ll refund 100% of your money. No questions asked. Refunds do not apply to upgrades or renewals. No refunds will be given after 60 days from the initial purchase. Please note that by purchasing one of our products, you agree to the terms of the Refund Policy.
7. Lowest Price Guarantee
If you find that we’re offering a lower price (e.g. a coupon code) within 90 days of your purchase, let us know and we’ll refund you the difference.
Delicious Brains Inc offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not provide support services for WordPress itself or other WordPress plugins we have not developed.
Email support is offered to those with a license key that has not expired. Purchasing a license key gives you access to our support services. Purchasing a Developer/Gold or better license gives you access to our PriorityExpert™ email support.
Support and software updates are provided for a term of 1 year from the time of purchase. After 1 year, a new license will need to be purchased in order to continue receiving support and software updates.
License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Special licenses are available for service providers (e.g. web hosting companies) for use on all of their customers’ sites. Service providers are not permitted to purchase a license directly from our site for use on all of their customers’ sites. Only the license holder is permitted to request support or access support resources.
9. Transactional Emails
Delicious Brains Inc may on occasion send you email notifications related to your plugin licenses. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchases. Please note that by purchasing one of our products, you agree to allow us to email you about your license.
10. Price Changes
Delicious Brains Inc reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change.
Our plugins are guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all third-party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for third-party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.
12. Data Collection
Delicious Brains Inc will hold your billing information (name, mailing address, email address) for the purpose of billing you in the future. We do not store any credit card information on our servers. All credit card information is held by Stripe, our payment processor.
When you activate your plugin license on your site, you will send us some data about your site: the domain name and in the case of WP Offload S3, the size of your Media Library. We store this data with the rest of your account data for the purpose of keeping track of your usage and determining whether or not you’ve exceeded your license limit. We also collect the version number of the plugin, WordPress, PHP, and MySQL as well as the language you have configured for WordPress for the purpose of aggregating to determine what versions we need to continue supporting. This data is stored separately from your account data and it not easily linked to your account.
Please note that by purchasing one of our products, you agree to allow us to collect the above mentioned data and store it on our servers.
By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.
We reserve the right to change or modify the current Terms and Conditions with no prior notice.