Need to do a purchase order? Need a license for more than 100 sites? Interested in an SLA? Contact us
100% Money Back Guarantee
Your purchase is backed by our 100% No-Risk 60-Day Money Back Guarantee. If for any reason you are not happy with our product or service, simply let us know within 60 days of your purchase and we'll refund 100% of your money. No questions asked.
We also guarantee that now is the best time to buy. If we do offer a lower price within 90 days of your purchase, let us know and we'll refund you the difference. There's really no point in waiting.
I use SES for my projects and I know the pain involved in setting it up. Thankfully @dliciousbrains has done it again with their latest: WP Offload SES!
Jon Christopher
Frequently Asked Questions
What are the minimum requirements?
Latest version of WordPress or the one previous
PHP 5.5+ compiled with the cURL extension
cURL 7.16.2+ compiled with OpenSSL and zlib
MySQL 5.5+
Apache 2+ or Nginx 1.4+ It will likely work with other web servers that support PHP & MySQL, but we do not officially support those.
What happens when my license expires?
Your license must be renewed 1 year after purchase, otherwise it expires and you will no longer have access to software updates or email support. We will not disable any of the plugin’s features when your license expires.
How do software updates work?
When there’s a new release of the plugin or its addons, the update will show in the WordPress dashboard just like any other plugins and you can update them just like any other plugins. You can also download the plugin zips by logging into My Account.
If you let your license expire, you will no longer have access to software updates.
What is priority email support?
Priority email support means that your request will be assigned the highest priority in our queue. In contrast, standard email support requests are assigned a lower priority.
If you let your license expire, you will no longer have access to email support.
How do renewals work?
You’ll receive software updates and support for 1 year after purchase. On the anniversary of your purchase, your subscription will automatically renew giving you another year of software updates and support. If you cancel your subscription and let your license expire, you will no longer have access to software updates or email support.
Will the plugin work on multisite with a Bronze or Silver license?
Yes, but you’ll need to upgrade to submit a support request concerning your multisite install.
Can I upgrade my license later?
Absolutely. In fact, it’s super easy. Just visit the Licenses tab in My Account (you may need to login), click the “Upgrade” button, choose your new license, confirm payment, and your license will be upgraded instantly.
If you are a teacher at a school and you agree to use your license only for classroom work, then you qualify for a complimentary license for 1 year. Simply use your school email address to email us:
A link to a page on your institution’s web site containing your name
The number of students you would like the license to cover
In a year when your license is about to expire, you can reconfirm your teacher status to extend your license for another year. If you purchased the plugin more than 60 days ago, we can’t apply this discount retroactively.
Do you offer a discount to educational institutions for departments, classrooms, labs, or the entire school?
Yes, we offer a 20% discount to educational institutions. Licenses are issued per student. For more information, email us at nom@deliciousbrains.com
Do you offer a discount for non-profits?
Yes, we offer a 20% discount to non-profit organizations that have tax exempt status. You need to provide proof of your organization’s tax-exempt status with current tax documents from its country of residence. For more information, email us at nom@deliciousbrains.com
Will you automatically charge my credit card account after 1 year?
Yes, your purchase is a subscription. You can cancel your subscription and add/remove payment methods at any time from My Account. We’ll send you an email 14 days before we charge your account as a reminder.
Do you offer a discount for students?
If you are a student at school and you agree to use your license only for classroom work, then you qualify for a complimentary license for 1 year. To receive your discount, use your school email address to send us a copy of a document issued by your school with your name, institution name, and current date. Accepted documents include:
School ID card
Report card
Transcript
Tuition bill or statement
In a year when your license is about to expire, you can reconfirm your student status to extend your license for another year. If you purchased the plugin more than 60 days ago, we can’t apply this discount retroactively.
You can get a list of your currently activated sites and deactivate them anytime from My Account. This will stop that site from counting toward your license limit.
