Pricing & Purchase
- Unlimited Sites
- Whole Organization Supported
- Support for Multisite
- All Addons
- Purchase Orders
- Behind-the-Firewall Solution
100% Money Back Guarantee
Your purchase is backed by our 100% No-Risk 60-Day Money Back Guarantee. If for any reason you are not happy with our product or service, simply let us know within 60 days of your purchase and we'll refund 100% of your money. No questions asked.
We also guarantee that now is the best time to buy. If we do offer a lower price within 90 days of your purchase, let us know and we'll refund you the difference. There's really no point in waiting.
Frequently Asked Questions
Does it handle serialized data?
Yep, see our documentation for details.
Can I purchase addons separately?
Nope. Addons are only available with the Developer license and better.
How do software updates and support work?
You’ll receive software updates and support for 1 year after purchase. On the anniversary of your purchase, your subscription will automatically renew giving you another year of software updates and support.
Can I upgrade my license later?
Absolutely. In fact, it's super easy. Just visit the Licenses tab in My Account (you may need to login), click the "Upgrade" button, choose your new license, confirm payment, and your license will be upgraded instantly.
Do you offer refunds?
Yep. See our guarantee above for details
What are the requirements to run WP Migrate DB Pro?
- Latest version of WordPress or the one previous
- PHP 5.4+
- MySQL 5.0+
- Apache 2+ or Nginx 1.4+ It will likely work with other web servers that support PHP & MySQL, but we do not officially support those.
- Firefox and Webkit-based browsers like Chrome or Safari. Internet Explorer is not supported.
What counts as an "active site"?
When you use WP Migrate DB Pro on a production site, it is counted as an active site. After 30 days of not using WP Migrate DB Pro on that site, it will no longer count as an active site. Multisite production sites count as one activation. Development and staging sites are ignored and do not count toward the site limit. For example, using your license on awesomesite.com will count as one active site, but using it on dev.awesomesite.com, awesomesite.dev, staging.awesomesite.com, etc will not count toward your limit.
Can I deactivate sites?
Customers told us that logging into My Account to deactivate a bunch of sites every couple of months was a pain. We've implemented the active sites system to eliminate this. By only counting sites you've used in the last 30 days, there's no need to deactivate sites regularly. In the unlikely event that we incorrectly flag one of your dev/staging sites as a production site that counts toward your limit, simply let us know and we'll correct that for you.
What happens if I hit my "active sites" limit?
If, in the last 30 days, you've used WP Migrate DB Pro on as many sites as your license allows and you need to use it on a new site immediately, you can simply upgrade your license instantly from My Account.
Can I use the Personal license on multisite?
Yep, go ahead, but you'll need to upgrade to submit a support request concerning multisite.
Can I share a license among several people?
Personal and Developer licenses are for individuals only and sharing them is against our licensing terms. Each person should have their own license or be covered under a Studio or Agency license.
Do you have bulk pricing discounts?
Definitely. If you need a license for a team of 7 or more developers, please send an email to email@example.com> and we'll get you started.
Does it migrate themes, plugins, and core files?
To migrate your theme and plugin files with WP Migrate DB Pro, you must have the Theme & Plugin Files addon installed. WordPress media files are also not migrated natively unless you have the Media Files addon installed. WP Migrate DB Pro does not migrate your core WordPress files.
What types of multisite migrations are supported?
We test and currently support migration from one multisite install to another multisite install at the Network Admin level. With the Multisite Tools addon, you can also migrate subsites of a multisite install to a single-site install.
Will it work on a WordPress.com site?
No, WordPress.com does not enable you to install any plugins including ours.
Do you offer a discount for teachers?
Teachers can get the same discount as students: 60% off regular prices. Simply use your school email address to email us a link to a page on your institution's web site containing your name, the number of students you would like the discount to cover, and expiry date of the discount (e.g. end of school year).
Do you offer a discount to educational institutions for departments, classrooms, labs, or the entire school?
Yes, we offer a 20% discount to educational institutions. Licenses are issued per student. For more information, email us at firstname.lastname@example.org
Do you offer a discount for non-profits?
Yes, we offer a 20% discount to non-profit organizations that have tax exempt status. You need to provide proof of your organization's tax-exempt status with current tax documents from its country of residence. For more information, email us at email@example.com
Will I still be able to migrate sites after my license expires?
Yep. You can use export, push, and pull after your license expires. For push and pull, you will need to enter your expired license key to unlock those features. Export doesn't require a license key at all.
What methods of payment do you accept?
We accept Visa, MasterCard, American Express, and PayPal. We also accept checks and purchase orders for Studio, Agency, and Enterprise licenses.
Will you automatically charge my credit card or PayPal account after 1 year?
Yes, your purchase is a subscription. You can cancel your subscription and add/remove payment methods at any time from My Account. We'll send you an email 14 days before we charge your account as a reminder.
Do you have a support forum?
Nope. We currently offer support via email only.
Does it migrate media files?
Yep, we have an addon for that. It is included with every license Developer and higher.
Can it merge the changes of two databases?
Not yet. WP Migrate DB Pro currently does not have the capacity to merge two databases together. We simply drop the old tables and import the new ones.
Why wouldn't I just use WordPress' built-in XML export/import?
WP Migrate DB Pro will migrate your entire WordPress database, WordPress' built-in tools will not. For more details, please see our blog post WordPress XML Export/Import vs. WP Migrate DB Pro
Will it work to migrate Drupal, Joomla, or Expression Engine sites?
No, WP Migrate DB Pro only works with WordPress.
Will you migrate my site for me?
Sorry, but we do not offer site migration services at the moment.
Do you offer a discount for students?
Do we ever! We were students once and fully understand the financial plight that is being a student, so we're happy to offer a whopping 60% off our regular prices. To receive your discount, use your school email address to send us a copy of a document issued by your school with your name, institution name, and current date. Accepted documents include:
- School ID card
- Report card
- Tuition bill or statement
Is the plugin compliant with GDPR?
Yep, see our documentation for details.
Seem a Little Pricey?
Some quick math... let's say you charge $50 per hour. WP Migrate DB Pro only needs to save you 5 hours and a Developer license has paid for itself! And it certainly will, just look what our customers are saying...