Pricing & Purchase
100% Money Back Guarantee
Your purchase is backed by our 100% No-Risk 60-Day Money Back Guarantee. If for any reason you are not happy with our product or service, simply let us know within 60 days of your purchase and we'll refund 100% of your money. No questions asked.
We also guarantee that now is the best time to buy. If we do offer a lower price within 90 days of your purchase, let us know and we'll refund you the difference. There's really no point in waiting.
I've installed this plugin for basically all my WordPress sites as it allows you to completely store the actual content of your site in a separate location. It also relieves your php server from having to serve up all those PDF files and images.Michiel Verkoijen
Frequently Asked Questions
Why Media Library size?
Strange, right? Most WordPress plugins are limited to a certain number of sites, so why is this one using the size of the Media Library? It turns out to be more fair...
Let's say you have 3 small WordPress sites. The Bronze license would probably serve you well. While a big site like TechCrunch would need a much bigger license. That's fair.
Now lets imagine licenses were limited by number of sites instead (like most other WordPress plugins): Bronze 1 site, Silver 2 sites, Gold 5 sites, etc. TechCrunch would only need a Bronze license while you would need Gold. Boourns.
What happens when I hit the Media Library limit?
Before you hit your license limit we'll add a notice (dismissible) to your WordPress dashboard and send you an email encouraging you to upgrade. If you do hit your limit, all essential features will continue to work, but a few non-essential features will be disabled until you upgrade your license.
Do resized images count toward my limit?
Nope. An image uploaded to your Media Library counts as 1 item toward your limit regardless of how many resized images are generated.
What happens when my license expires?
Your license must be renewed 1 year after purchase, otherwise it expires and you will no longer have access to software updates or email support. All features of the plugin will continue to work even after your license has expired, so long as your total offloaded Media Library does not exceed your license limit.
What are the minimum requirements?
- Latest version of WordPress or the one previous
- PHP 5.5+ compiled with the cURL extension
- cURL 7.16.2+ compiled with OpenSSL and zlib
- MySQL 5.0+
- Apache 2+ or Nginx 1.4+ It will likely work with other web servers that support PHP & MySQL, but we do not officially support those.
What is PriorityExpert™ email support?
PriorityExpert™ email support guarantees that a developer will handle your support request. A developer will reply to your very first email and a developer who works on the software will see it through to conclusion. It also means that your request will be assigned the highest priority in our queue.
In contrast, Standard email support requests are assigned a lower priority and may be handled by a non-developer before being escalated to a developer (if necessary).
If you let your license expire, you will no longer have access to email support.
How do software updates work?
When there's a new release of the plugin or its addons, the update will show in the WordPress dashboard just like any other plugins and you can update them just like any other plugins. You can also download the plugin zips by logging into My Account.
If you let your license expire, you will no longer have access to software updates.
How do renewals work?
You’ll receive software updates and support for 1 year after purchase. On the anniversary of your purchase, your subscription will automatically renew giving you another year of software updates and support. If you cancel your subscription and let your license expire, you will no longer have access to software updates or email support.
Do development and staging sites count toward my limit?
Development and staging sites are ignored and do not count towards the Media Library limit. For example, uploading media on awesomesite.com will count towards the limit, but using it on dev.awesomesite.com, awesomesite.dev, staging.awesomesite.com, etc will not count toward your limit.
How do I free up some of my Media Library limit?
You can get a list of your currently active sites and deactivate them anytime from My Account. This will stop that site's Media Library size from counting toward your license limit. You could also remove some of the items in your Media Library if that's an option.
What's an "Integration"?
WP Offload Media (formerly WP Offload S3) is designed to work with other plugins that stick to WordPress' API. Most plugins do, some don't. For these plugins it's necessary to add some additional code to get them to work with WP Offload Media. Check out our doc for more details.
Will the plugin work on multisite with a Bronze or Silver license?
Yes, but you'll need to upgrade to submit a support request concerning your multisite install.
What methods of payment do you accept?
We accept Visa, MasterCard, American Express, and PayPal. We also accept checks and purchase orders for the 500K and Unlimited licenses.
Do you offer refunds?
Yep. See our guarantee above for details.
Do you have a support forum?
Nope. We currently offer support via email only.
Do you offer a discount to educational institutions for departments, classrooms, labs, or the entire school?
Yes, we offer a 20% discount to educational institutions. Licenses are issued per student. For more information, email us at email@example.com.
Do you offer a discount for non-profits?
Yes, we offer a 20% discount to non-profit organizations that have tax exempt status. You need to provide proof of your organization's tax-exempt status with current tax documents from its country of residence. For more information, email us at firstname.lastname@example.org.
How is my license usage calculated exactly?
We simply count the number of Media Library items that you have uploaded to Amazon S3, DigitalOcean Spaces, or Google Cloud Storage and send that number to our server. The plugin does this for each site you have the license installed on. We can then add up the numbers to see if you're approaching your license limit and notify you about it.
Can I upgrade my license later?
Absolutely. In fact, it's super easy. Just visit the Licenses tab in My Account (you may need to login), click the "Upgrade" button, choose your new license, confirm payment, and your license will be upgraded instantly.
Will you automatically charge my credit card or PayPal account after 1 year?
Yes, your purchase is a subscription. You can cancel your subscription and add/remove payment methods at any time from My Account. We'll send you an email 14 days before we charge your account as a reminder.
How many sites can I use my license on?
As many as you like. For each site you activate your license on, we add the size of its Media Library to the total in use for your license.
Can I purchase addons separately?
Nope. Addons are only available as part of a license. We've decided not to sell addons separately because it complicates licensing. You would need a license for each addon and would need to renew each addon individually.
Also, if we did sell addons separately, they would be more expensive. By bundling them into the licenses, they are heavily discounted.
Can you set this all up for me?
Nope. We do not offer services.
Do you offer a discount for teachers?
Teachers can get the same discount as students: 60% off regular prices. Simply use your school email address to email us a link to a page on your institution's web site containing your name, the number of students you would like the discount to cover, and expiry date of the discount (e.g. end of school year).
Do you offer a discount for students?
Do we ever! We were students once and fully understand the financial plight that is being a student, so we're happy to offer a whopping 60% off our regular prices. To receive your discount, use your school email address to send us a copy of a document issued by your school with your name, institution name, and current date. Accepted documents include:
- School ID card
- Report card
- Tuition bill or statement
Is the plugin compliant with GDPR?
Yep, see our documentation for details.
Best S3 plugin available. We're using this plugin on our company blog. It's perfect!Scott