Documentation

Error Verifying Sender

Last updated September 20, 2019

If you’re seeing an error when trying to verify a new domain or email address in WP Offload SES, there are a few possible causes and solutions.

SES Account Not Set Up

If you haven’t completed the setup of your SES account in the AWS dashboard, make sure that you complete the set up and that you’re able to verify a sender in AWS.

Invalid Access Keys

Make sure that your AWS access keys are valid and that the IAM user has the “AmazonSESFullAccess” permissions.

Debugging Further

Try enabling debug logging as shown here, since some errors aren’t shown on screen.